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Returns Policy

• Returns should include the original packaging and accessories.

• If your items arrives damaged please take a photo and email it to us ASAP.

• All returns must have and RMA number. Please email us for an RMA number before returning your item.

• Return shipping should be paid by the buyer.

• Refund or Exchange will be made upon the receipt of the returned item.


Time period for Return

The period of time must be according to the product warranty time.


Our goal is for you to be completely satisfied with your purchase from However, if you have changed your mind, or have received an item that is faulty or significantly different to that being displayed, you may return it to us for a refund or exchange, subject to our current return policy conditions set out below:

Battery Connect wants you to be 100% satisfied

If you have changed your mind or unused items may be returned, the refund must go to your Paypal account. This applies to all purchases, excluding sale items. If your item/s is faulty or damaged, please return faulty merchandise with your details, for further instructions get intouch with us by our 'Contact Us' form or email us to


Easy returns
If your located within Sydney and need to return an item for refund or exchange we want to make that as easy as possible for you.  All you need to do is fill up our 'Contact Us' form and we take it from there.

That’s all. Easy!